Returns & Exchanges
Handmade Disclaimer, Returns & Exchanges
All items are handmade by me, and carefully prepared for my valuable customers. I do my best to describe and photograph everything accurately.
Due to the handmade nature of ceramics, every piece is one of a kind, not two are exactly the same. Handmade items have its organic handmade marks and organic forms. Slight variations in shape, size, glaze are to be expected as a handmade item. All sales are considered final and I'm unable to accept returns or exchanges.
If you have any questions, please contact me before purchasing the item.
If there are any issues with your order, please contact me as well. Any mistakes on my part will be resolved. Thank you.
For items arrive damaged, please take a photo of the item and send it to me within 24 hours. I'll replace the item the next day if I have it in stock, otherwise I'll issue the refund. More information about shipment here.